M&T’s success is the result of a strong customer focus that extends throughout all levels of our organization. This customer-oriented approach guides how we operate and determines what we strive to achieve every day. Our employees are part of a team working to achieve one common vision and to excel in the eyes of our customers.
How Do We Accomplish Our Vision?
We maintain high expectations. All members of our team work well in a fast-paced environment, are results-oriented and take a “can-do” attitude toward meeting customer needs. M&T employees are encouraged to accept responsibility, contribute ideas and be resourceful in improving the way we do business.
We work as a team. Teamwork is an important part of our corporate culture and critical to attaining our vision. At M&T we work together as partners, each contributing his or her expertise, and make decisions as a team.
We are customer driven. Simply stated, our customers are the reason we’re all here. Our success, as a company and as individuals, depends on our ability to recognize and meet customer needs better than anyone else.